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Privacy Policy

INFORMATION

In the course of you using our Website and during the course of us providing products and/or services to you, we may collect, store, use and transfer the information you provide, including: title, name, addresses, telephone numbers, email addresses, details of goods and/or ways of identifying you online such as cookies and/or IP addresses.

USE OF INFORMATION

The information you provide is used in a variety of ways, not least to: enable the processing of any goods you order, make contact with you should an issue arise, respond to questions/comments/complaints you may have, communicate to you about orders, products, services, promotions and updates, prevent fraud or other abuses of our Website, aid with research, reporting, analysis and the like and comply with UK legal record keeping obligations.

SHARING INFORMATION

Information is occasionally shared with reputable third-party solution providers who aid us in providing the best Website to you, all of whom take information security seriously.

Occasionally information is transferred to services and providers outside of the European Economic Area (EEA) in order for us to provide services to you, such as delivering to an address outside of the EEA.

INFORMATION RETENTION

Information is never held for longer than necessary but no longer than six (6) years after you either a) cease to be a customer with us or b) unless legally required or have a legitimate business interest in retention, from our last communication with you.

Information is retained on consent from you, where applicable, our legitimate interest, legal obligations and to conclude a contract with you. Legitimate interests are defined as providing or offering goods or services to you.

INFORMATION RIGHTS

The General Data Protection Regulation (GDPR) provides you a number of rights and access to your data that you have supplied to us.

You can find out more about GDPR at the Information Commissioner’s Office website.

To exercise any of the rights please contact us in the first instance. We will need some information in order to identify you and confirm you have the right to access the requested information, this will include: your full name and email address, proof of your identity and current postal address and the relevant information that your request relates to.

It may not be possible to delete your data if we are required to keep it by law or if the information is held because of a contract with yourself.

It may not be possible to release requested data if, in making the data available, we would reveal personal information about another person or persons or if we are legally prevented from disclosing the information.

COOKIE INFORMATION

Cookies are small text files that are stored on your computer's browser directory or program data subfolders. Cookies are created when you visit our Website and help keep track of your movements within the site, help you resume where you left off, remember your registered login, theme selection, preferences, and other customization functions. You can find out more about cookies at www.allaboutcookies.org.

We use the following cookies on our Website:

INFORMATION SECURITY

Our website uses Secure Socket Layers (SSL) and Hypertext Transfer Protocol Secure (HTTPS) ensuring the transfer of data is secure. You are able to recognise this by the use of “https://” preceding the website URL and the closed padlock icon preceding that.

Your personal information is limited to only those who have a genuine business or legal need to know it and anyone involved in processing your information does so only when authorised and under strict confidentiality.

Cookies! At the moment, the only ones you will find here are the ones we use to ensure you have the best possible experience whilst shopping with us. You can learn about cookies here: http://www.allaboutcookies.org/